AgilePM trainings are most popular courses based on the Agile Project Management methodology version 2.0, developed in cooperation with APMG-International and DSDM® Consortium.
Bilbao
NobleProg Bilbao, Street Bikendi Kalea 5, Bizcaya, spain, 48001
Bilbao is a municipality located in the north of Spain, capital of the province and historical territory of Vizcaya, in the a...
Bilbao is a municipality located in the north of Spain, capital of the province and historical territory of Vizcaya, in the autonomous community of the Basque Country. The town of Bilbao is the capital and unique locality of the municipality, with 345 141 inhabitants.
Today it is a thriving city of services, which is in a process of aesthetic, social and economic revitalization led by the symbolic Guggenheim Museum Bilbao.
In addition to its airport, Bilbao has a large and effective line of railways and buses that circulate throughout the municipality.
This course provides guidance into the process Owner responsibilities so they can describe what they are doing as a process and provides the education needed to oversee the design, re-engineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to apply Scrum practices to Process Owner responsibilities and use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals.
Learn how to use Agile Service Management to increase the customer value your processes create and to compete in a fast-paced disruptive world. A Certified Agile Service Manager is the working equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can instill Agile thinking into the entire IT organization as the basis of a DevOps culture.
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