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 Duration 14 hours

Course Outline

Foundations, Social Engineering, and the Work Environment

Essential Cybersecurity for Employees

  • Understanding threats: An overview of cybersecurity and the critical role each employee plays.

  • Digital hygiene and password management: Strategies for creating robust passwords, utilizing password managers, and adhering to the "unique password per service" principle.

  • Clear desk and clear screen protocols: Ensuring physical information security within office spaces.

Phishing and Social Engineering – Identifying Threats

  • The psychology behind attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (including CEO Fraud and BEC).

  • Deconstructing phishing: Techniques for analyzing message headers, concealed links, and malicious attachments, supported by exercises using authentic examples.

  • Alternative attack vectors: Voice phishing (Vishing) and SMS phishing (Smishing).

Secure Remote and Mobile Work

  • Network security: The risks of public Wi-Fi networks (in cafes, on trains) and the correct use of VPNs.

  • Device protection: Implementing disk encryption, screen locks, and avoiding unauthorized USB drives.

  • Bring Your Own Device (BYOD) policies: Guidelines for using personal smartphones for business and maintaining data separation.


Tools, Legal Compliance, and Incident Response

Cybersecurity within the Microsoft 365 Ecosystem

  • Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for secure account access.

  • Secure data exchange: Managing permissions for files and folders in OneDrive and SharePoint, specifically avoiding "anyone with the link" access settings.

  • Secure communication and collaboration: Best practices for Microsoft Teams, including managing external guests and controlling shared file access.

Personal Data Protection and Practical GDPR Application

  • Information classification: Distinguishing between public, confidential, sensitive, and personal data.

  • GDPR in daily operations: Avoiding common errors that lead to personal data breaches, such as misdirected e-mails or the failure to use BCC.

  • Data sharing and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.

Managing Security Incidents

  • Identifying incidents: Defining what constitutes a breach, such as lost devices, ransomware infections, or clicking on phishing links.

  • Reporting workflows: Understanding who to notify and the required timeframes, highlighting the roles of the IT Helpdesk, Security Officer, and Data Protection Officer.

  • Core response principles: Isolating affected devices from the network, maintaining composure, and strictly avoiding unauthorized "fixes" or the removal of evidence.

Requirements

  • Familiarity with basic computer operations and web browsers.

  • Routine engagement with standard office tools, including e-mail, messaging applications, and document processing software.

  • No specialized IT background is necessary, as all technical concepts are presented through the perspective of business value and daily operational processes.

Target Audience

  • Office staff, administrative personnel, and mid-level management across all departments.
  • Highly recommended for individuals working in hybrid or fully remote capacities.
  • Regular users of the Microsoft 365 ecosystem.

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 2900 € + VAT*

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