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Course Outline
Introduction & Foundation
- Welcome, Icebreaker, and Agenda Overview
- How Communication Can Make or Break a Company
- What is Emotional Intelligence?
Core Communication Skills
- Interactive Workshop: Identifying Areas for Improvement
- Approaches to Improving Communication
- Staying Objective (Not Taking Things Personally)
- The Art of Articulation: Saying What You Really Mean to Say
- The Role of Emotions and the Importance of Empathy
Public Speaking Part 1: Conquering Fear & Building Structure
- Fear of Public Speaking:Understanding the Root Causes of Anxiety
- Group Discussion & Sharing
- Techniques to Manage Nerves and Build Confidence
- Presentation Skills:Structuring a Compelling Presentation (Opening, Body, Close)
Public Speaking Part 2: Delivery & Engagement
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Presentation Skills (continued):
- Engaging Your Audience (Storytelling, Interaction)
- Mastering Delivery (Body Language, Vocal Variety)
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Handling Q&A Sessions with Poise
Activity: Short, impromptu speaking practice in small groups.
Emotional Intelligence in Practice
- Deep Dive: What is Emotional Intelligence?
- Measuring Emotional Intelligence (Self-Assessment)
- Understanding and Leveraging Emotions to Relate Better
- Identifying Personality Types Within Your Team/Audience
- Tools and Techniques for Cultivating Emotional Intelligence
Summary & Conclusion
- Recap of Key Learnings
- Personal Action Planning
- Final Q&A and Closing Remarks
Requirements
Audience
- Anyone who want to improve their communication skills
7 Hours
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 1600 € + VAT*
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Testimonials (2)
interaction and discussion with each other in different groups, together with some games.
- Netherlands Business Support Office (NBSO) Indonesia
Course - High-Impact Communication Skills
The level of engagement and passion.