Course Outline

Introduction

  • Automation philosophy and principles / What is Visual TOM?
  • Visual TOM vs traditional schedulers
  • Overview of Visual TOM features and platform architecture
  • IT automation & orchestration in hybrid environments

Understanding Visual TOM

  • The lifecycle of an automated IT task
  • How Visual TOM integrates across systems and environments

Deployment & Installation

  • Choosing the right deployment architecture
  • Installing Visual TOM core components (server, agents)
  • Managing processes, services, and directories

Environment Configuration

  • Setting up system prerequisites and network access
  • Configuring user roles and access rights
  • Web access and portal configuration

Designing & Orchestrating Workflows

  • Graphical designer basics and drag-and-drop workflow creation
  • Defining schedules, constraints, and event triggers
  • Notifications, escalations, and acknowledgements

Monitoring, Dashboards & Self-Service

  • Using visual dashboards for operational insights
  • Configuring self-service portals for business users

Troubleshooting & Administration

  • Level-I and Level-II production support
  • Logs, diagnostic tools, and service stability checks

Integrations & Extensions

  • REST APIs and automation triggers
  • Example integrations (CI/CD, job as code)

Summary and Next Steps

Requirements

  • An understanding of IT operations concepts and workflow automation.
  • Experience with system administration (Windows and/or Linux).
  • Basic scripting or job scheduling experience preferred.

Audience

  • IT Production and Automation Engineers
  • Workflow/Orchestration Specialists
  • Systems Administrators and Integrators
 21 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 4800 € + VAT*

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