Course Outline

Introduction to Feedforward

  • Feedback vs feedforward: key differences
  • Why feedforward works: focus on strengths and future possibilities
  • Evidence and business cases for forward-focused coaching

Core Principles and Techniques

  • Giving concise, specific, and future-oriented suggestions
  • Using positive language and avoiding judgmental framing
  • Open-ended questions and active listening for constructive dialogue

Practical Feedforward Conversations

  • Structured feedforward script: request, suggest, commit
  • Role-play: one-on-one feedforward sessions
  • Peer coaching and rapid practice rounds

Adapting Feedforward to Contexts

  • Team meetings and standups: short, actionable suggestions
  • Remote and asynchronous feedforward practices
  • Cross-cultural considerations and psychological safety

Handling Difficult Conversations

  • Combining feedforward with corrective conversations when needed
  • De-escalation techniques and reframing for constructive outcomes
  • Setting boundaries and follow-up commitments

Embedding Feedforward in Your Team

  • Designing simple routines and rituals to sustain practice
  • Measuring impact: qualitative and simple quantitative indicators
  • Action planning: draft your team’s feedforward rollout plan

Troubleshooting

  • Common obstacles and how to overcome resistance
  • When feedforward alone is insufficient and solutions
  • Coaching resources and escalation paths

Summary and Next Steps

Requirements

  • Basic understanding of team leadership and communication principles
  • Experience leading or coordinating small teams is beneficial
  • Willingness to participate in role-plays and peer coaching

Audience

  • Team leaders
  • Managers
  • Supervisors
  • HR professionals
 7 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 1600 € + VAT*

Contact us for an exact quote and to hear our latest promotions

Testimonials (5)

Upcoming Courses

Related Categories