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 Duration 35 hours

Course Outline

Day 1: Introduction to ISO 9001 and starting QMS implementation

  • Course objectives and structure
  • Overview of ISO, management systems, and the ISO 9000 family
  • Basics of quality and QMS per ISO 9001
  • Initiating the QMS implementation process
  • Leadership and organizational commitment
  • Defining the quality policy
  • Assigning roles, responsibilities, and authorities

Day 2: Developing the QMS implementation plan

  • Understanding the organizational context
  • Defining the QMS scope
  • Strategies for addressing risks and opportunities
  • Setting quality objectives
  • Managing change
  • Resource allocation
  • Ensuring competence

Day 3: Executing the QMS implementation

  • Building awareness and communication channels
  • Managing documented information
  • Product and service requirements
  • Product and service design and development
  • Managing outsourced processes
  • Production and service delivery
  • Monitoring, measurement, analysis, and evaluation

Day 4: QMS monitoring, continuous improvement, and certification audit preparation

  • Conducting internal audits
  • Performing management reviews
  • Handling nonconformities and corrective actions
  • Driving continual improvement
  • Preparing for the certification audit
  • Course conclusion

Day 5: Certification Examination

Requirements

Participants should possess a foundational grasp of ISO 9001 and a solid understanding of implementation principles.

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 7250 € + VAT*

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