Course Outline
Introduction to Root Cause Analysis (RCA)
- Definition and importance of RCA
- Types of root causes: systemic, process, and human factors
- RCA in the internal audit framework
Identifying and Defining Audit Findings
- Common issues in internal audits
- How to document findings effectively
- Distinguishing between symptoms and root causes
Key RCA Techniques for Internal Auditors
- The 5 Whys Method
- Fishbone (Ishikawa) Diagram
- Failure Mode and Effects Analysis (FMEA)
- Pareto Analysis for prioritizing root causes
Conducting an RCA Investigation
- Gathering and analyzing data
- Interviewing stakeholders for fact-finding
- Developing a cause-and-effect relationship
Developing and Implementing Corrective Actions
- Translating RCA findings into actionable recommendations
- Designing corrective and preventive action plans (CAPA)
- Ensuring long-term effectiveness of corrective actions
Integrating RCA into Internal Audit Practices
- Embedding RCA in audit planning and reporting
- Using RCA for continuous improvement
- Monitoring and reviewing RCA outcomes
Case Studies and Practical Exercises
- Real-world examples of RCA in auditing
- Group exercise: Conducting RCA on sample audit findings
- Role-playing interviews for root cause identification
Summary and Next Steps
Requirements
- Basic understanding of internal auditing processes
- Experience in risk assessment and compliance
- Familiarity with organizational policies and procedures
Audience
- Internal auditors
- Risk and compliance officers
- Quality assurance professionals
- Process improvement specialists
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 2900 € + VAT*
Contact us for an exact quote and to hear our latest promotions
Testimonials (5)
Structured methodologies and practical tools applicable in the daily dynamics of quality management audits. It was an enriching experience.
Mildred M. Colmenares G. - LASER Airlines
Course - Root Cause Analysis (RCA) for Internal Auditors
Machine Translated
learn to identify both good and bad findings in order to perform effective root cause analyses based on a proper nonconformity
Ramon Ramirez - LASER Airlines
Course - Root Cause Analysis (RCA) for Internal Auditors
Machine Translated
the simplicity and clarity throughout the entire NCR process, as well as the sharing of experiences.
Jorge Rutmann Febres. - LASER Airlines
Course - Root Cause Analysis (RCA) for Internal Auditors
Machine Translated
Integration of techniques for QMS analysis.
Raquel Mendoza Sanchez - LASER Airlines
Course - Root Cause Analysis (RCA) for Internal Auditors
Machine Translated
How to Apply the 5W2H
Emiliano Dominguez Estrada - AMX CONTENIDO
Course - Root Cause Analysis (RCA) for Internal Auditors
Machine Translated
