Course Outline

Introduction to Claude AI

  • Overview of Claude AI and its development
  • Key differences between Claude AI and other conversational AI models
  • Exploring use cases in customer service, marketing, and productivity

Getting Started with Claude AI

  • Accessing and setting up Claude AI
  • Understanding Claude AI’s interface and features
  • Basic interaction: Commands, prompts, and responses

Enhancing Business Operations with AI

  • Automating customer support with Claude AI
  • Streamlining internal communication and workflow automation
  • Using Claude AI for document summarization and content generation

Leveraging Claude AI for Customer Engagement

  • Personalizing customer interactions using AI
  • Building AI-powered chatbots and virtual assistants
  • Integrating Claude AI with CRM and business platforms

Ethical AI and Best Practices

  • Ensuring responsible AI usage in business
  • Privacy considerations and data security
  • Optimizing Claude AI’s responses for accuracy and relevance

Future Trends and AI in Business

  • Advancements in conversational AI
  • The role of AI in business automation and decision-making
  • Planning AI integration strategies for the future

Summary and Next Steps

Requirements

  • No prior AI experience required
  • Basic familiarity with business communication and workflow tools

Audience

  • Business professionals looking to integrate AI into operations
  • Customer support teams exploring AI-driven assistance
  • Tech enthusiasts interested in conversational AI
 14 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 3200 € + VAT*

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