Course Outline
Leadership vs. Management
- Exploring the parallels and distinctions between Leadership and Management. Defining the qualities of an Outstanding Leader;
- Identifying the traits of an Outstanding Manager?
- Various Management Styles
- The Organisational Climate
- Aligning Management Styles with the Organisational Climate
Building High-Performing Teams
- Defining what constitutes a Team?
- The phases of Team Development
- How can a manager impact the phases of Team Development…?
Performance Oversight
- Establishing Objectives
- Overseeing Individual Performance
- Coaching to Enhance Performance n
- Delegation Strategies
- Utilising Feedback as a Performance Management instrument
Implementing Change Effectively
- Why Change succeeds (or fails)
- The 9 fundamental principles of change n
- The emotional responses to change n
- Resistance to change – and the potential advantages of resistance n
Negotiating for Optimal Outcomes
- Communication within Negotiations n
- The value of Effective Presentations n
- Diverse Negotiating Approaches n
- Evaluating Different Strategies n
- Establishing Rapport n
- The 3-stage Negotiating Process n
Resolving Conflict
- What triggers conflict?
-
The Stages of Conflict Resolution
n
- Comprehending the Conflict n
- Understanding your position / the other party’s position in the conflict n
- Resolving the Conflict n
- Kilmann’s Five Conflict-Handling Modes – and their practical application n
- Bridging the Gap n
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 1450 € + VAT*
Contact us for an exact quote and to hear our latest promotions
Testimonials (6)
Nice atmosphere with the group and the trainer. David was very accessible and shared many interesting anecdotes.
Vincent - Wakam
Course - Management and Team Development
Trainer is friendly and knowledgeable about tge subject. Trainer is profesional.
Johannes Grobler - Frederick Farms Ltd
Course - Management and Team Development
Very informative and if something was difficult the trainer Simplified it
Darius - Frederick Farms Ltd
Course - Management and Team Development
The trainer was very well prepared and the training objectives were met.
Krishna Gisselle Dalen - ITPPL Services, Inc.
Course - Management and Team Development
The trainer is well-versed and has rapport with his audience.
Irish May Palmero - ITPPL Services, Inc.
Course - Management and Team Development
Trainer is very knowledgeable in this field. Learned a lot from him as his discussions were very insightful and applicable on our industry and workplace. I feel very contented towards the end.